How long does envirofone take to process payment

You need to call us on to do this. If you select same day faster payment, we can make payment by faster payment transfer directly into your bank account on the same day we process your device please see our Terms and Conditions for full details.

Go to My Account area of the site. Go to the My Account section of the site and log in to your account. For security purposes this will ask you to also confirm your existing password. Please check that you are entering your username and password correctly.

Please note that the password is case-sensitive. You can check your log in details against the email that we sent you when you first registered with us. If you no longer have this you can get a password reminder by going to the My Account section of the site.

You can use either your username or the email address that is stored in your account to retrieve your password. Follow the on screen instructions to have your log in details sent to the email address stored in your account. If you have forgotten all of your log in details, please contact customer services on You currently have no items in your basket. Search » Go. See all Mobile Phones.

See all Tablets. See all Gaming Controllers. Home FAQs. Has my phone been received? Phone received - where is my payment? Do you accept faulty phones and how much will I get? Selling Queries.

Envirofone has told me that my mobile phone is blocked or stolen, what can I do? What on earth is an IMEI number? How can I be paid? How can I find out the memory size of my iPhone? How do I cancel a sale? What is iOS and Android Activation lock? How can I check I have iOS7?

Why do I need to remove my iCloud account or device protection? What if my device is faulty or broken? Redeem worked with providers O2 and Three on trade-in and recycle services, as well as serving consumers directly through Envirofone. In most cases they are sold to be refurbished. If a phone is beyond economical repair then we send the phone off to a recycling plant in the UK.

Oxfam turn every mobile phone you hand over to them into cash, which they then use to buy valuable resources for those in need, like wells, water tanks, tools, school supplies and so much more.

Pack phone in easy to pack wrapping. Post the phone. Walking to the post office. Receive money into bank account.

No issues with them at all. Envirofone was the most efficient, clear communication and paid within 48 hours of me sending my device. Other sites may quote higher prices but then let you down when you send your device.

In my experience, Envirofone did not. Sold my mobile online via Envirofone… Sold my mobile online via Envirofone website and their price for my handset was much better than Mazuma Mobile. My return pack arrived the next day and once Envirofone received my handset they processed my agreed sell price within hours into my bank account. You will be advised of the procedure required by email from us.

However, if after the quarantine period has expired the red flag has not been removed then we are required by law to dispose of it and you will not receive any payment.

If we become aware of any issues you will be required to co-operate with the authorities and we reserve the right to withhold or cancel the payment. You can choose to accept the revised value or decline it.

If you decline, we will return the device, the sale will not progress and our agreement will terminate. When we receive your order, we will check that it is complete, and that it meets our terms and conditions.

Providing it does, we will send payment by your chosen method within 5 working days. If you have selected same day faster payment, we will pay by faster payment transfer directly into your account on the same day we process your device, subject to your device s being processed before 1pm on a working day and there being no amendment to your original valuation in which case we will contact you outlining your further options.

If your payment date falls on a weekend or public holiday payment will be made on the next working day. If your bank account does not accept faster payments, a BACs payment will be automatically made.

Payment is in accordance with the method you select in the sales order process. Once you select a method for a particular sales order, you may choose any alternative payment option up until the process payment date. Once the payment has been processed it is no longer changeable. Payment processing depends on third parties which we do not control. For payment by retail vouchers or cheque, this involves a postal service and for BACS payments, a bank.

We will not be liable for delay in your receipt of payment as a result of third party action or inaction. If you have selected EnviroCash, we credit your online Envirofone account on the same day we process your device, subject to your device s being processed before 1pm on a working day and there being no amendment to your original valuation in which case we will contact you outlining your further options.

Redemption Envirocash may only be redeemed toward the purchase of eligible products on www. Purchases are deducted from the redeemer's Envirocash balance. Any unused balance will be placed in the redeemer's Envirofone account. If a purchase exceeds the redeemer's Envirocash balance, the remaining amount must be paid with another payment method.

To view your Envirocash balance, visit Your Account on Envirofone. No fees apply to Envirocash. Limitation Envirocash, including any unused Envirocash balances, expire one year from the date of issuance. Unused Envirocash balances in an Envirofone. General Terms The Envirofone terms and conditions apply. When you redeem Envirocash, you agree that any disputes or claims arising out of or in connection with the redemption will be governed by the laws of England.

We reserve the right to change these terms and conditions from time to time in our discretion. All terms and conditions are applicable to the extent permitted by law. Timescales are indicative only and we do not guarantee to meet them.

We are advised by the banks that customers should allow working days to receive payment. Payments are also subject to validation and security checks which we or third parties may stipulate from time to time. Please Note: We will not be liable if you fail to receive a payment or suffer a loss including, without limitation, if a payment is sent to an incorrect account as a result of your failure to input all payment and other details correctly, completely and accurately.

Payment can only be made to the name, address, payment and account details provided upon registration and incorrect details may result in delay or non-payment.

Please note: Royal Mail recently introduced new guidelines regarding shipping products containing lithium batteries. To find out more information about sending lithium batteries via Royal Mail please ask at the post office or visit the Royal Mail website, www. We do not receive deliveries on weekends and bank holidays. You must take the pack to the Post Office and hand it in at a counter where you will receive a 13 digit tracking number and receipt of postage.

On information on how to make a claim please see the Royal Mail website. By sending the package back to you we do not guarantee that the claim will be successful and we will not have any liability for any claims which are refused by external parties. For more information about making claims with Royal Mail, please visit www.

This information is provided for your information only. The packaging we provide you can carry a maximum of 2 mobile phones. The package must be taken to the Post Office or Post Office counter.

We recommend that you wrap the phone s in a thin layer of cushioning. Regardless of whether you are sending your mobile phone in one of our freepost packages or via our free Tracked 24, Royal Mail regulations state that you must: pack the phone in a strong, rigid package, ensure that it cannot move or be turned on during transit.

The package must be sent via Royal Mail tracked or if you are sending high value items we recommend sending via Royal Mail Tracked 24 at your own cost. Take your package to the Post Office and get your proof of postage and tracking number. Please note: the pack will be tracked online to our local delivery office.

From there it can take days to arrive with us and will not be tracked directly to our premises. Once we receive it, we'll send you an email. By submitting an orderwith Envirofone. If you are under 18 years of age, that you have obtained your parent's or guardian's consent to sell your device to us for the sum indicated via our website.

If you deal as a consumer any provision of this contract which is of no effect to a consumer shall not apply. Your statutory rights are not affected by this contract. You are responsible for cancelling any airtime contract linked to each handset. We are not responsible for any call costs arising before, or after, receipt of your handset, or arising from any other circumstances whatsoever.

Please remove SIM cards before sending us your mobile. Any SIM cards received by us will be destroyed, and so obviously cannot be returned. We will dispose of them appropriately. You shall continue to be responsible for such charges. Please ensure all personal data is removed from devices before sending them to Envirofone. This includes but is not limited to all personal details, SMS, photos, videos, games, songs or other data.

By sending your device to us you agree to release us from all and any losses, claims or damages with respect to the data enclosed or stored therein or on any media used in conjunction with the device. Handset will switch off and restart. This may take several minutes.